We understand the need of doctor’s offices. Our staff at San Diego Computer Consulting® works closely with a number of medical offices with many different specialties. We provide on-call phone support and on-site support if any machines or other network devices need attention. We at San Diego Computer Consulting® understand that medical office IT equipment is critical for your work environment. If you need support, we will always prioritize and come out as soon as possible to get your practice back in full operation.
Support For Doctor Offices
Confidence in your IT
We at San Diego Computer Consulting® are advocates for each of our physician’s offices and always do our best to take problems out of the doctor’s hands and take ownership of them. The staff at San Diego Computer Consulting® enjoys our partnership with medical offices and has great rapport with those we do business with.
Protecting Your Patient Care and Your Production Dollars
If you are the provider or office manager and are responsible for all aspects of your practice technology, contact us today to see how affordable we can be in freeing up your time!
Our basic plan puts your production server in the hands of professionals where it will be managed, monitored, and protected with a robust backup solution 24/7. It’s the most cost effective plan possible to keep your practice a success.
Secure Patient Data
Patient data must be secure. No doctor’s office wants to ever inform their patients that their confidential medical data has been compromised. Making sure your firewall/router is secure and the use of protection services is critical. Also, it is important that the File Server have encryption on the data drives. San Diego Computer Consulting® can help you encrypt your workstation data drives as well. Having encrypted hard drives makes sure that no data pulled from the drives is readable. Having your computers encrypted and your firewall actively running security services meets SOX, HIPPA compliancy and protects your patients.
SAN DIEGO COMPUTER CONSULTING® CAN HELP WITH:
- Firewall / Router security implementations
- Encryption of workstation computers
- Encryption of Windows servers
Practice Management Software Support
We work with a large variety of practice management software. Each software application is different and each version has its particular nuances. We often work with vendors and specific integrators and support specialists to handle data within an office. Because we are IT Specialists, we have the most well-rounded understanding of computers, servers, networks, wiring, and routers to promote efficiency and security for your medical practice. Often times, the practice management software vendor blames problems on computers and the network. It is our job to troubleshoot issues and determine what can be done to help make the practice management software work seamlessly on the network where it resides
SOME PRACTICE MANAGEMENT SOFTWARE WE WORK WITH:
- Lytec Practice Management Software
- Practice Perfect, Practice Management Software
- Advantx Practice Management Software
- Clinic Source, Practice Management Software
Secure Patient Email
Secure email services are everywhere at large medical practices. Patients must login to read messages sent by medical staff and doctors. San Diego Computer Consulting® provides the same secure email services for our physician and medical clients who need that service. Using secure email gives your practice the ultimate in private email messaging. By using private email messaging, you can be assured your patients know that you are using technology to protect their private correspondence with you.
X-Rays, CT Scans & Photographic Data
We understand that picture data can be very large. Bringing up this documentation on computers for doctors, staff, and patients is important and delivery is time critical. We at SDCC can help make sure that your file/data server is fast and up-to-date. There are many new technologies including Solid State Drives that can easily speed up processing of photographic data. This speed and reliability can improve productivity in any medical office.
SAN DIEGO COMPUTER CONSULTING® SPECIALIZES IN:
- High Speed & Budget Conscious Data Delivery File Server Solutions
- Reliable in-office Wireless Networking (Secure for staff and ‘Guest’ Internet for patients)
- Secure Routers/Firewalls meeting HIPPA Compliancy
Priority IT Support
Supporting operating, specialty doctor practice computers is a critical service that San Diego Computer Consulting® provides. We understand that there are critical machines in the office that the practice relys on to provide scheduled services to patients. We understand that technical service on a particular machine can be needed on an immediate basis to make sure the practice stays operational.
You can depend on SDCC to do our best to prioritize service for your practice. We always provide support as rapidly as possilbe to make sure there is no disruption to your business. We can easily work with vendors of any specialty machines to make sure they are operational and functioning properly.
IT Total Support Service
Whether is it VPN, Windows Remote Desktop, Terminal Server, or other remote solutions, we can provide an encrypted solution to make sure that all data is safe and secure. We use secure routing equipment that provides “packet inspection,” preventing any intrusions on your network. Your data security is critical and WE ARE HERE TO HELP.
2 Factor-VERIFICATION FOR REMOTE ACCESS
We will implement 2-step verification for your remote access. The 2-Step verification adds an extra layer of security by forcing a second login password that is texted or mobile app enabled to your smartphone. Second Step Remote Access is becoming more of a requirement for many firms.
Cloud File Sharing
We can help you setup your Microsoft SharePoint cloud file system for secured file sharing.
Budget Conscious
San Diego Computer Consulting, is a contract IT Company. We have all full-time support staff with availability to take care of any IT issues at your place of business. We do our best to work within your budget to make sure we create a support plan that fits your needs. We are not there to pontificate or talk at our customers. We provide an IT support solution that works so that we can be the IT branch of your office – working alongside your staff and environment.
Proactive & Smart IT Plans
A support package from San Diego Computer Consulting is tailored for your firm. We support businesses of all sizes. We design an IT Department package to custom fit your business and budget. We do our best to secure your business network, email, server and cloud access. We are trained on current threats and can build a network to keep your data both cloud and on-premise secure.
MAXIMIZING PROACTIVE & MINIMIZING REACTIVE IT SUPPORT
San Diego Computer Consulting® specializes in providing support plans for medical offices of all sizes. We do our best to design a plan that works for you. We listen to your needs, offer advice, and outline a plan that makes sense. Oftentimes, we design a plan that is flat-rate and budgetable. Doing monthly support with a flat-rate plan helps us get your office computers and network in good working condition and keeps you ahead of the technology curve. Keeping your IT equipment updated with pro-active maintenance minimizes downtime and security risks.
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SERVICE/MAINTENANCE CONTRACT’S BENEFITS
We provide our customers with flexible monthly maintenance contract options that provide the optimal IT service plans at a reduced rate. Our contracts are very flexible – providing services focused on the requirements and needs of each customer. San Diego Computer Consulting® creates individual IT service plans for each of our customers emphasizing solutions that fit into the needs and budget for each firm. We offer many different IT services and provide bundle package discounts. As always, our maintenance contracts are offered at a reduced rate.
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Secure Online/Offsite Backup Solutions
San Diego Computer Consulting® provides Online Backup Service! Our backup service is a premier business backup service for our customers. With our Online Backup Service, your data and database servers are all backed up via a secure, encrypted connection to our servers housed at our Business Internet Facility in Kearny Mesa. The Online Backup Service provides nightly backup and daily email status reports.
All Systems, cloud, server, and hybrid all need security for all connected systems to the internet. We at San Diego Computer Consulting can help your firm stay ahead of the curve making sure your network is locked down, secure, and backed up. No matter how your information technology is done, San Diego Computer Consulting can come in and help advise you on a safe and secure network implementation plan making sure that your company is protected from the nefarious cyber-crime world.