Tailored Managed Service Plans Built Around You

At San Diego Computer Consulting®, we understand that no two businesses are the same—and your IT support shouldn’t be either. That’s why we offer fully customized managed service plans, each one carefully designed to reflect the unique needs, goals, and budget of every client we serve.

Our plans aren’t cookie-cutter. Whether you’re a small startup or an established enterprise, we work closely with you to craft a solution that fits like a glove. From system monitoring and security to proactive maintenance and helpdesk support, each plan includes the components necessary to support your exact IT environment.

This personalized approach allows us to align seamlessly with your business operations, delivering reliability, flexibility, and peace of mind every step of the way

Types Of Plans We Offer:

• Hybrid Managed Service Plans
• Managed Service Plans (Weekly/bi-monthly IT-Department Coverage)
• Managed Service Plans (Daily IT Department Coverage)
• Pre-paid discounted hours plans

Managed Service Plan — Weekly or Bi-Monthly IT Department Coverage (For Medium-Sized Businesses)

A trusted choice among our business partners, this managed service plan provides full-service IT support structured around your company’s size and operational needs. With a predictable flat-rate pricing model based on your number of workstations and servers, this plan delivers both value and consistency.

💡 Key Benefits:

• 🧑‍🔧 Dedicated On-Site Technician: We assign a regular technician to your business—either weekly or bi-weekly—based on your specific requirements. During each visit, we conduct scheduled maintenance, preventative service, and address lower-priority issues that need attention.
• 🌐 Unlimited Remote Support: Access expert assistance anytime without worrying about hourly limits.
• 💵 Flat Rate Costs: Simple and transparent pricing makes budgeting easy.
• 🔄 Cross-Trained Technicians: Seamless coverage ensures your operations continue smoothly, even during vacations or absences.
• 🚨 Priority & Emergency Support: Get prompt help when it matters most.

Under this plan, San Diego Computer Consulting® serves as your IT department—supporting your workstations, network, servers, and phone systems with a hands-on approach that replaces the need to hire in-house staff. It’s an ideal alternative to part-time IT personnel, offering comprehensive coverage and peace of mind

Features:
• Regular Scheduled On-Premise Support
• Unlimited Remote Support
• Flat Rate Costs
• Cross-Trained Staff Members so there is no lapse in coverage
• Priority/emergency support included

Key Features of Our Enterprise Managed Service Plans

✅ Multiple Weekday, Scheduled On-Premise Support
Regular on-site visits throughout the week provide seamless hands-on service and immediate attention to issues as they arise.

🌐 Unlimited Remote Support
Access expert technical support anytime, ensuring your team gets help without delay or extra costs.

💵 Flat Rate Pricing
Simplify your budgeting process with predictable monthly costs—no surprise fees, just comprehensive coverage.

🔄 Cross-Trained Staff for Reliable Coverage
Our technicians are trained across your systems, guaranteeing consistent service even during vacations or staff transitions.

🎯 CTO/CIO Services
Strategic leadership built into your plan—guiding your IT infrastructure with experienced insight to align with your business goals.

🚨 Priority & Emergency Support
Fast-tracked assistance during critical issues to minimize downtime and protect your operations.

Prepaid Hourly Plan — Flexible IT Support When You Need It

San Diego Computer Consulting® offers a flexible, prepaid hourly plan designed for companies that already manage most of their IT in-house but need additional coverage or project support. This plan is ideal for branch offices—especially those located in San Diego—where reliable, hands-on assistance is required to complement existing IT operations.

🔧 Plan Highlights:

• 📆 Monthly Block of Discounted Hours
  Hours are allocated based on a needs assessment and sold at a reduced rate—available for remote or on-site support.
• 🔁 Pooled & Roll-Forward Hours
  Unused time can be banked and carried into future months, offering extra flexibility for projects or upgrades.
• 🛠️ Versatile Coverage
  Hours can be applied toward technical support, maintenance, system wiring, and implementation planning.
• 🚨 Priority & Emergency Response Included
  Critical issues receive fast-tracked support—no delays when you need us most.
• ⏱️ Scalable Support for Multi-City Operations
  Commonly used by firms with out-of-town IT departments, our team steps in as your dedicated San Diego branch resource.
• 💼 Extra Hours Available as Needed
  If your project runs longer than expected, additional time can be purchased to stay on track.