At San Diego Computer Consulting, we take our pricing very seriously. Our goal is simple: provide exceptional IT expertise at a very competitive and fair price.
We view our clients as partners not just customers. The last thing we want is for a client to feel that they are paying more than they should. We are very sensitive to our clients’ needs and always look for ways to make their IT investment go further.
Sometimes our proposals look almost too reasonable, and we understand why that can make a potential client wonder, “What’s the catch?”
There isn’t one.
The reason we can be so competitive is that we don’t have layers of unnecessary management and overhead.
We don’t have a customer relations department.
We don’t have a customer satisfaction department.
We don’t have a client retention department.
Those layers may be appropriate for some companies, but they also add significant overhead and ultimately, those costs have to be paid by the customer.
Our economy of scale comes from being a technology-heavy engineering company.
Most of our employees are engineers and technical professionals. Instead of having clients communicate through multiple layers of account managers and customer service representatives, our clients work directly with the people who actually understand and solve their technology problems.
That means fewer handoffs, faster answers, and less overhead.
When you need help, you get to the right technical person.
The answer is pretty simple:
We love technology. It’s what we’re good at.
We built San Diego Computer Consulting around engineering, problem-solving, and helping businesses use technology effectively. We don’t believe we need layers of people to manage the people who actually do the work.
When you call SDCC, you aren’t entering a maze of departments. You are talking to a technology company.
Tech is what we speak. Tech is what we do.
We make a tremendous effort to hire good people who are kind, patient, helpful, and genuinely enjoy working with others. And while we like to joke that everyone at SDCC is pleasant and friendly—except Eli!—the truth is that Eli is pretty nice too.
Many of our employees have been with us for 10, 15, and even 20+ years.
Why?
Because we believe in treating our employees well and creating a positive, respectful, and enjoyable workplace. That culture doesn’t stay inside our office—it carries directly over to the way our employees treat our clients.
So often we hear stories from people that they were not treated right by their current IT company. The current provider is condescending, not minding the network, and not answering the phone or emails quickly.
That is exactly what SDCC does not do. We are always accessible and do our very best to answer our clients’ needs the same day. Everyone has changing needs for IT services and SDCC understands that. We always do our best to be very accessible to all our clients to ensure excellent customer service.
